PRODUCT
The operating system for client communication.
Fiscova unifies every client channel — phone, email, WhatsApp, post, meetings, team chat — and automatically structures the content into DATEV, ADDISON, Simba, or Agenda.
You receive the complete system. Activate what your practice needs — no module surcharges.
One inbox for your entire practice communication.
Email, WhatsApp, and phone all converge in one place with Fiscova — clearly organised, searchable, and AI-assisted.
TELEPHONY
AI telephony that understands.
Telephony in Fiscova is not a single feature — it is two clearly distinct modules. You decide which variant your practice activates, or whether you run both in parallel.
The bot picks up — in your practice's voice.
Fiscova provides your practice with a dedicated phone number — this is the only technically possible way to operate the service. Calls to that number are answered by the bot, which speaks with the client, captures the request, deadline, callback wish, and document reference, then creates a structured task. No call is lost, not even outside office hours.
- Availability outside office hours
- Overflow when the line is busy
- Structured initial intake without tying up staff
8–12 Minsaved per call
You lead the conversation — Fiscova handles the documentation.
Here too, you receive a dedicated Fiscova number from us. The conversation takes place between your team member and the client — the Fiscova number listens passively, transcribing and structuring in the background: summary, to-dos, client assignment, file note — finished before you hang up.
- Advisory conversations meant to be held in person
- Automatic call records with no rework
- Complete documentation for DATEV / ADDISON
8–12 Minsaved per call
Combinable: Many practices use transcription during the day for active consultations and switch to the mailbox in the evenings and at weekends. Fiscova manages both within the same system.
- Automatic client assignment
- Direct filing in the DMS
- Callback suggestion for complex enquiries
- Human-in-the-loop on every outbound action
- Schmidt KG08:14
Corporate tax 2024 – query
- Müller & Partner GmbH08:42
Annual report 2024 – documents missing
- Bauer Handels GmbH09:03
GmbH formation – next steps
- R. Wagner09:21
Schedule demo appointment
- K. Hoffmann09:47
Question about VAT
Select a message
Drafts in your practice style .
Fiscova connects via Microsoft 365, Google Workspace, or standard IMAP. Client emails are classified and attachments automatically assigned to the relevant matter.
Reply drafts are created in your practice's writing style — you review, adjust, and approve. Deadlines are recognised directly and stored in the DMS.
- Microsoft 365 and Google Workspace
- Standard IMAP for any other mailbox
- Reply drafts in practice writing style
- Deadline recognition from email text and PDF attachments
- Smart tagging — client, VAT return, invoice, authority
WHATSAPP BUSINESS
Where your clients already write.
Fiscova runs on the official WhatsApp Business Platform (Cloud API) — GDPR-compliant, with Meta Ireland Ltd. as the EU controller. You use a dedicated business number, separate from private accounts.
Conversations are threaded per client; voice messages and photos go directly into the DMS. Replies are sent in your practice's tone.
- Official WhatsApp Business Cloud API (Meta)
- GDPR-compliant — Meta Ireland Ltd. as EU controller
- Dedicated business number, separate from personal account
- Threads per client — history remains transparent
- Media (images, voice messages, PDFs) directly into the DMS
No shadow inbox. All channels in one place.
FISCOVA · AUTOMATIC
Good morning, can you still file the VAT return for March by 30 April?
5 days before deadline — reminder for K. Hoffmann
POST & FAX
Paper becomes searchable .
Incoming letters and fax messages are scanned, captured via OCR, and automatically assigned to the correct client. Letters from the tax authority are filed in the DMS with the recognised deadline and matter.
The effort for processing incoming post is almost entirely eliminated — Fiscova proposes, you approve.
- Scan and OCR pipeline for letters and fax
- Automatic client assignment via sender and tax number
- Deadline recognition from authority correspondence
- Matter creation in the DMS — DATEV, ADDISON, Simba, Agenda
- Links to existing client files
MEETINGS
Appointments you will remember .
Client appointments — in person, or online via Microsoft Teams or Google Meet — are transcribed and converted into a structured summary. Follow-up tasks are extracted automatically.
Who said what, which deadline was discussed, which document was promised — all filed in the matter, searchable, shareable.
- Transcription for in-person and online meetings
- Automatic summary with main topics
- Client assignment via calendar invitation
- Follow-up tasks extracted as to-dos
- Optional: meeting minutes in practice style as Word/PDF export
TEAM CHAT
Internal coordination with client context.
Use the built-in Fiscova workspace chat or connect your existing Microsoft Teams or Slack channel. Structured tasks are posted directly to the right channel — with client, matter reference, and summary. Your practice continues working where it communicates today.
No additional tool, no new login. Your team members continue working where they communicate today.
- Built-in practice chat in the Fiscova workspace
- Tasks posted directly to Microsoft Teams or Slack
- Client context available in every conversation
- Notification when a client responds via another channel
VAT Return March 2026
INTERNAL COMMENT
CROSS-CUTTING CAPABILITIES
The same behaviour across every channel.
Four capabilities run through all communication channels. They turn individual messages into structured matters.
DRAFTS
Reply drafts
Fiscova writes in the style of your practice — across all channels. Whether email, WhatsApp, or a post-call follow-up: the same tone, the same signature.
DETECTION
Missing information detected
Fiscova recognises when a client has forgotten to provide documents and automatically drafts a follow-up — with a precise list of the missing items.
AUTOMATION
Process automation
Calendar invitations, appointment scheduling, follow-up emails. Recurring tasks run in the background — you retain approval.
DEADLINES
Deadline management
Fiscova identifies deadlines from every channel — phone call, letter from the tax authority, WhatsApp message — and stores them in a structured form in the DMS.
WHAT HAPPENS IN THE BACKGROUND
Five steps that every message goes through.
Regardless of which channel an enquiry arrives through — Fiscova runs the same process. You see every stage and decide where to intervene.
Intake
A call, email, WhatsApp message, letter, or appointment arrives — via the relevant channel adapter.
Understand
Fiscova transcribes, classifies, and assigns the client — including matter and responsible party.
Structure
Content is mapped to the right DMS schema — receipts, deadlines, tasks.
Propose
A draft reply, task suggestion, or appointment lands with you — reviewed, in practice style, one click to approve.
File
The matter, attachment, and response are filed in the DMS — findable, audit-proof, without manual effort.
Human-in-the-loop: Fiscova proposes, you approve. Every automation can be disabled per matter or per client.
PRICING
€100 practice · €100 user. Everything included.
One practice licence plus a per-user price — all channels, all integrations, all features from day one. No module surcharges, no add-on pricing, no enterprise tier.
Includes a worked example and FAQ.
TRY IT NOW
Call us or book a demo.
Call the Fiscova Mailbox and experience the system as your clients do — or let us show you everything in a 30-minute demo. Both free of charge and without obligation.
WHAT YOU CAN TRY
- Request a deadline extension from the tax authority
- Describe a typical client enquiry
- Book an appointment with the practice